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A seasoned networker
knows the real meaning of networking – being organized, efficient,
effective, and, of course, work the event to its fullest. Attending
networking groups after so many years can tire and drain anyone’s
excitement. Especially since these situations are not social events. It
is easy to have one foot in the event and the other some place else. A
major challenge for all networkers is to be there with both feet.
What propels someone to
advance networker? Is it the number of events or the number of years they
attend? No. Is it the delicate balance and expertise on how they work
the event? Yes.
Here are nine techniques that raise networkers skill level:
1. Business cards. If
you are networking for a new job or career, there is nothing inappropriate
about having a business card with a tag line of what type of job or
company you are seeking.
Basic networkers learn
that wearing an outfit with two pockets is important for the business card
shuffle. Advance networkers think of those pockets as their in-box and an
out-boxes.
Aware networkers hand
business card exchanges differently. They don’t ask for the card until
they know something about the person’s functionality and there is a
match. No match, no card. When you receive someone’s card; receive it
gently with both hands, stop and read it. This shows respect. Respect to
who they are and what they do.
Present your card
exactly the same way you receive a card. Present with both hands and the
card’s information facing the receiver. Extend your card, with eye
contact, and wait for them to receive the card. To present and receive in
this manner, both hands need to be free.
Keep a pen handy, in the out-box pocket with your own cards, for writing
tidbits on the back. Doing so is also a physical queue that is your
pocket in case you forget. In-box, left pocket, is for other’s cards. If
you are left-handed, the boxes are opposite.
Never apologize for your business card. At the last six events I
attended, there were at least four people that were apologizing for either
not having a business card, or for some error on their card. When this
occurs you have zapped your personal power. It sends a signal that you
aren’t ready to do business. Even quickie inkjet business cards and
better than an excuse.
If you don’t have any business cards or ran out, I recommend skipping
events until you do. Don’t say you don’t have a card, use this other
technique: ask if you can call them and schedule the time then. Advance
networkers are ready to schedule an appointment right then. Generally
seasoned networkers toss any business card if presented with an excuse.
2. Brochures, samples
or flyers. If you need to hold any of these use an appropriate
see-through sleeve or small see-through carrier. For flyers use a clear
sleeve with an in and out business card holders on the front. This keeps
handouts clean and safe. People don’t appreciate receiving paper with
bent edges or ragged rims. If you write articles, bring your latest and
appropriate copy for handouts. One handout per event is appropriate.
3. Eye contact depends
on the culture. I’m speaking here for the American culture. Make eye
contact, both eyes, when presenting your business card or receiving
theirs. Make eye contact when shaking hands. And look at them, not their
hands. Honor the person by maintaining focused eye contact on them.
Seasoned networkers
know if you are right handed, the name tag is placed on the right. This
allows the name to appear in visual perimeter when shaking hands. If the
name tag is on the left, others assume you are left handed and will
present their other hand accordingly.
During your 30 seconds, advanced networkers don’t begin or continue
speaking as they stand or return to their seat. They breathe from their
stomach and slowly look around the room before speaking to gain audience
attention and allow people to switch to listening mode.
4. It is not important
to meet everyone in the room. Use the time efficiently to meet only those
that match your intention. Seasoned networkers know when and how to
break-off the contact to keep moving. They do so smoothly.
If you know others in the room, seasoned networkers know how to hand the
other person off to the next person. “Jill, let me introduce you to
Sandy. Sandy, Jill. Please excuse me while you two get to know each
other.” Another way to politely move on is by saying, “Thank you, I’ve
enjoyed talking with you. I know we’re both here to meet other people.
So, let’s do so.”
5. Come ready to sell
(one of my pet peeves). People bring an event flyer with a call to action
to register at a website or mail a check. You just lost the sale. Be
ready, accept cash, check or credit card payment. Generally people don’t
carry more than $20 and prefer to use their credit or debit cards. Give
people an incentive for registering at the event. Ask for a commitment.
Flyers that require a visit to a website or to mail a check almost always
get trashed. You can see them piled in the events trash can.
If you’re not ready to get orders, omit it. If you are an author, bring
your books and sell them. Autograph the book. Ask if they want to
purchase a copy for a client or friend.
When people don’t accept credit cards, it tells me they are new and aren’t
ready to sell. It can also say that the event will have little
attendance. People hate to show up at events with little attendance.
6. Let go of the multi-tasking ladies. Eat first and then network.
People generally don’t want to interrupt someone when they are eating.
Use a purse that doesn’t slide off the should ever few minutes, it’s
distracting. You may want not to take a purse or use it to hold the
material in plastic sleeves.
7. Introducing yourself, title vs. functionality. Which is more
important to the person you are talking to – your title or what functions
you can help them with. Yep, the latter. Instead of saying, “I’m a tax
preparer” say, “I help people save money on their taxes”. Instead of
saying, “I’m a business coach” give a WIIFM. Here’s one of mine: “One of
my specialties is to help service professionals create a short business
plan in less than an hour that says everything they need to stay focused
for the coming year.”
Be careful of your tone, pace, and breathing when you talk. People don’t
naturally tune into what you are saying until the third or fourth word.
The example above, “One of my…” doesn’t say anything important until
“service professionals”. Name presentation is the same. I say, Catherine
Franz, slowly and then repeat my first name: “Catherine with a C”.
Generally, when people are nervous, they forget to breath before
speaking. Then the information erupts like a volcano. Most of it as
inaudible.
8. Less than ½ % of 1% of unseasoned networkers follow-up. That is a sad
statistic, and loss of opportunity. Recently, after five events and
tagging 40 business cards, only four followed up. I called four, said I
wanted to place an order, and still no response. When we met up again,
they apologized for being too busy. Oops, I went somewhere else. Stop
the excuses, no wants to hear them.
On another similar
note, don’t promise to follow-up and don’t. It shoots down your
credibility. If you are one of these, please note, when this occurs,
people many times take it personally.
Follow-up within 24
business hours. Your follow-up displays your level of commitment to
relationships. The way you follow-up, e-mail or phone, measures how much
you want a relationship.
9. Prepare for the event. Bring any promised items. For morning events,
prepare the day before. Arrive early. Early bird gets the worm. Freshen
up, walk in relaxed, breathing correctly, standing tall, and ready. Bring
samples, product specials of the month to sell. If its hand cream, use it
and pass it around the room. Author of a new book, read a paragraph that
gets them curious during your 30 seconds, and bring copies for people to
purchase.
(c) 2004, Catherine
Franz |